Our Technicians Will Save Your Water Damaged Property In Brooklyn

7/13/2022 (Permalink)

Call us at (718) 522-4400 to join forces with our industry-leading disaster recovery team.

Keeping Customers Informed During Water Damage Recovery in Brooklyn

After a water crisis, our Brooklyn customers contend with a multitude of worries and emotions stemming from the incredibly disruptive event. We have a responsibility not only to assess, plan, and implement structural recovery but also to be responsive and transparent with the property owners we assist. Insurance carriers are essential actors in any disaster restoration scenario. The care and professionalism we take in documenting damage, and explaining our approaches to resolution, protects our customers from unnecessary expense and results in the most successful outcomes.

We Work as Partners, Not Invaders

The aftermath of water damage in your Chicago home is already overwhelming. If the managers and crews who arrive to assist feel more like an invading force than allies, we fail to meet your needs, regardless of our skills and state-of-the-art equipment. No one knows your home better than you. We need your insight, and you and your property benefit from our respectful and comprehensive explanations of the research-based strategies we use.

Speedy Restoration Still Takes Time

One of your questions might be how long SERVPRO needs to complete the water damage recovery. The answer is dependent on several considerations.

•   Water contamination concerns
•   The extent of the damage, including migration to unexpected spaces
•   Damage to fixtures such as carpeting and cabinets
•   Outdoor conditions
•   Type of residence (single-family, apartment, loft) and distance from the street

We craft your personalized restoration plan keeping all of these elements and more in mind. For example, a street-level residence allows for the use of truck-mounted water removal equipment, while a penthouse above the ground necessitates the use of gas-powered pumps and backpack extractors.

Thorough Drying Strategies Continue Round the Clock

The equipment configurations SERVPRO employs to dry out fixtures and structures must operate until moisture levels return to normal. Often customers wonder why we float carpets or tent hardwood for warm airflow or negative air pressure for hours at a time. Because the proper balance of humidity, airflow, and temperature is critical to achieving drying goals, we must maintain the effort until the goal is met. We understand the frustration but counter with an easy-to-grasp explanation of the science behind our efforts. Delivered with compassion and a smile, our reasonable response helps explain that brief inconvenience results in the desired results.

SERVPRO of Northwest Brooklyn pledges to keep you fully informed during the water damage restoration process. Call us at (718) 522-4400 to join forces with our industry-leading disaster recovery team.