What our Customers say...


" I have nothing but accolades for the way you handle your business.  I would definitely recommend your company to anyone in dire need of a thorough clean up after suffering fire/water damage."

I recently used SERVPRO of NW Brooklyn. They are the best! They were recommended to me by my insurance agent after a pipe burst in my home. They worked in my home removing walls,taking down ceilings and removing cabinets, wall units etc.The crew including Robert, the owner, could not have been more caring. SERVPRO NW Brooklyn is to be commended for not a job well done, but for a job that could not be done any better. I would hope that all of your other franchises are as good as they are.

Thank you for all your help and looking out for your customer. SERVPRO should train all of their franchises to be just like you!

Thanks so much for your help, Robert, I would like to commend your crew for a job well done. If only I can have them clean my home on a regular basis!

Hope I never have to do a fire clean up again, but if I need to, I will call Robert and his team. I appreciate the effort.

Since I was in distress about having had a flood in my basement, Robert made it very easy to understand and was kind and patient. The cleanup was done with care and complete, they did a great job!

Keep Doing the job as you have been-especially Robert and his crew!

"They were courteous, did everything that needed to be done, and cleaned up afterwards. Robert Allen answered all my phone calls promptly, and took care of whatever needed to be done. I would use them again without hesitation."

I highly recommend SERVPRO of Northwest Brooklyn... Extremely Professional and Trustworthy .. Thank you Rob, you have an amazing thorough and polite team working for you!

Thank You Robert, I appreciate all your crew has done for us, We are blessed to have people like you to help us get through this nightmare."

Everything was perfect, The owner of the franchise was prompt, responsive, clear and courteous. Under the circumstances, nothing could have been done better!

This SERVPRO is the best of the bunch and great people who worked on my house. My home was ravaged by SANDY and to be laughing while demo'ing and cleaning says a lot about the care that not only the owner has but ALSO HIS WORKERS!

" A Wonderful and Attentive Staff!"

"Staff was very polite, courteous and professional"

Great job, super neat and polite team. I would definitely recommend you guys.

Thank You Angelo! You guys did an amazing job at the property on Vanderbilt. A townhouse not touched for dozens of years and you were able to give me the light of day. You and your team were the utmost professionals, honest, timely and overall a great experience...up to coming back to tack down a very bad stairway carpet. Highly recommend you and will surely pass you on to all my broker colleagues. Thank you again.!!!

Robert was very pleasant to work with, as were all his employees. They were very sympathetic to all our needs and were determined to get us as dry as possible without having to rip out more than was necessary.

Susan from Park Slope, Brooklyn had called in an emergency water damage situation that had occurred due to a neighbors broken pipe. Our trained crew performed water mitigation and Susan was able to quickly return to her home. Susan had commented "Awesome people helping in a bad flood situation."