Recent Why SERVPRO Posts

We Are Uniquely Qualified To Restore Your Brooklyn Home's Flood Damage

8/30/2019 (Permalink)

One of our vans full of cleaning equipment SERVPRO has professional cleaning equipment for any type of restoration emergency including flood damage. Call us right away we are here 24/7.

Why SERVPRO Is a Brooklyn Flood Damage Restoration Leader

The timing of flood events in Brooklyn might be unpredictable, but our response is reliable, and our managers and technicians are confident under all circumstances. Why are we ready to answer the call of residents struggling with floodwater without panic and with a rapidly developed plan of action? Our Institute of Inspection, Cleaning and Restoration Certification (IICRC) training and on the job experience is surpassed only by our inventory of specialized commercial-grade equipment, supporting our ability as top-notch restoration specialists.

Rising Sea Levels and Seasonal Storms Increase Flooding Risks

Flood damage in Brooklyn seems more common after every heavy rain. Inadequate sanitary sewer systems clogged with construction and other debris often get the blame, but when your residence floods the cause is less important than the solution. Our crews are dependable, and We’re Faster To Any Size Disaster.

Training and Experience Translate into Results

Why SERVPRO is uniquely qualified to respond to your flood damage challenges is clarified as highly-qualified crews arrive fast, ready to implement the plan developed by their crew chief. We carefully consider your circumstances and then utilize the pumps and extractors stocked on our service vehicles to evacuate the contaminated water. 

Anticipation of Complications

Onboard generators provided power in case the electricity is temporarily cut, and our submersible pumps operate with gas motors. We contain and dispose of the floodwaters lawfully, checking for hidden water with thermal imaging devices. If found we use controlled demolition like flood cuts to release it. We also measure the moisture in structural components to provide baseline drying data.  

Cleaning and Disinfection Precede Drying

Before switching out the water removing for the drying equipment, we use EPA-registered cleaners and disinfectants to scrub away soiling and inhibit the growth of pathogens contained in the floodwater. Once the residues clear away drying is accomplished by air movers and dehumidifiers. The precision our team brings to the drying phase is why SERVPRO delivers success, leaving your home clean, sanitized, and dried in record time.

Reliability and highly-qualified crews are two reasons why SERVPRO of Northwest Brooklyn is well-regarded and recommended for flood damage restoration. Call (718) 522-4400 for emergency help if the floodwaters rise.

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Why SERVPRO Delivers Successful Water Removal Services in Brooklyn

8/5/2019 (Permalink)

SERVPRO has a variety of equipment that is strategically placed in your home for water removal.

SERVPRO has the Training and Equipment Needed for Water Removal

When you are wading in water in your Brooklyn brownstone from a burst pipe or appliance overflow, you are not interested in being a recovery company’s first job. You need help fast from a team of the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians who are familiar with the challenges of evacuating water in a multi-unit residence. Transitioning seamlessly from extraction to structural drying is also why our crew fits your job requirements.

IICRC Training Sets Us Apart

Water removal in Brooklyn completes quickly when our experienced Water Restoration Technicians (WRT) are on the job. A seasoned project manager assesses the scenario and devises a plan following industry best practices. Technicians establish the perimeters of the water’s migration using sensitive moisture metering devices and thermal imaging cameras. We make educated decisions about liquid water trapped in building cavities, choosing the most advantageous ways to access and release the fluids. Our mastery of controlled demolitions strategies like staggered flood cuts that preserve the integrity of firewalls is why our customers express confidence in our skills.

Specialized Equipment Simplifies Cleanup

SERVPRO’s signature green service vehicles stock pumps and truck-mounted extractors that permit us to suction up and contain the water for off-site disposal. We arrive at the scene with a broad range of tools and products onboard to prevent delays that could cause more significant damage to develop. Drying equipment rolls off the truck once the water removal completes. Heated air movers and dehumidifiers partner to create the balance of air temperature and ambient humidity. This facilitates the movement of water absorbed by structural components into the atmosphere as vapor. Capture and removal of the vapor then proceed. 

Deodorization Experts Neutralize Smells

Our clients appreciate the one-stop shopping approach they experience with SERVPRO. Technicians hold multiple restoration industry certifications, able to respond to the specific concerns raised during a project. If wet materials emit unpleasant smells unresolved by drying, we investigate further. Our Odor Control Technicians (OCT) follow a proven multi-step protocol to find the source of malodors and neutralize them. Certification in the use of advanced technology such as hydroxyl generators or ozone machines is another reason why SERVPRO can manage all aspects of a water loss.  

SERVPRO of Northwest Brooklyn is the answer to your urgent water removal questions. Why not call (718) 522-4400 to see the difference state-of-the-art training and equipment makes? 

Brooklyn, NY

Brooklynites Rely on SERVPRO to Make Their Homes Whole Again after a Damaging Event

7/10/2019 (Permalink)

Don't Get Sold The Brooklyn Bridge for Home Restoration Services--SERVPRO

Why Choose a Full-Service Restoration Partner in Brooklyn

With hundreds of vendors vying for your business after a water, fire, storm, or mold event in your Brooklyn residence or condo, townhouse, or brownstone your might believe it necessary to act as a general contractor. Arranging for different companies to handle individual tasks and coordinating their efforts wastes time and money. Your focus is better aimed at regaining yours and your family’s emotional equilibrium after a disaster. Let our full-service restoration team manage the details.

Water Damage
Dozens of reasons might lie behind your need for water removal in Brooklyn, but the most critical issue going forward is finding a company that can deliver a rapid response, ridding your residence of the excess moisture with pumps, extractors, and an appropriate drying plan. Our crews are Institute of Inspection, Cleaning and Restoration Certification (IICRC)-accredited, up to speed on the latest water removal techniques and operation of state-of-the-art equipment. We do not fall for gimmicks, and untested means to come to your aid. Hard work and proven methods are our mainstays.

Once you engage our services, we take on all the tasks needed to mitigate further water damage and remediate the harm already done. We permit no downtime, working ceaselessly to make it right. The multiple certifications in specialties like Water Damage Restoration Technician (WRT) and Applied Structural Drying (ASD) held by our crew members allows us to move from task to task without delay. The full-service approach is why SERVPRO delivers on our promises fast and professionally.

We hold both general contractor (Residential Contractor License #: 2015353DCA) and mold remediation ( Mold Remediation Contractor License #: 00055) licenses giving us the flexibility to take on secondary damage issues and help arrange for rebuilding and restoration of structural components destroyed by the water loss. Our commitment to transforming a watery mess to preloss condition is at the center of our mission, and we are eager to help you with the consequences of plumbing leaks, appliance malfunctions, spills and overflows, or any other event that requires water removal in your home.

Fire Damage
Fire cleanup in Brooklyn is an involved process. If your residence has a sprinkler system or the fire department needed to use quantities of water to quell the blaze, the first order of business often is water removal and drying. The reason water damage moves to the front of the line is exposure to the risks of slips and falls, or electrical shock, in addition to the deterioration water does on its own. Our multi-certified technicians can switch from task to task with confidence.

Soot and other residues need evaluation and matching with appropriate products and methods before cleanup, and ventilation can become an issue in multi-unit buildings. These issues are why SERVPRO’s full-spectrum restoration capability has benefits. We often use air scrubbers that use negative pressure to force contaminants through HEPA filters before exhausting to the outdoors. Air quality is improved, including the clearing of any fumes from cleaners or solvents used to remove protein-based soot from kitchen fires.

We have workers specially trained as Odor Control Technicians (OCT) to resolve lingering smells. A clean and dry home that still contains malodors is not where we welcome our customers. If deep cleaning and debris disposal does not do the trick, we use advanced technology such as thermal foggers, hydroxyl generators, and ozone machines to neutralize the tiny odor-bearing particles floating or settled in your residence through a chemical reaction that eliminates the stench. Do not rely on coverups when we offer this service.

Mold Remediation
Mold damage in your Brooklyn residence can be more of a challenge than the average homeowner can manage. Hosting mold and mildew in your home does not label you as a poor housekeeper. It merely means that the spores these organisms use to reproduce have found a source of moisture. Spores are present in every environment indoors and out on the streets. They coexist invisibly until an opportunity presents itself in an unmopped spill, leak under the sink, or condensation on a window pane.

Within 24 to 48 hours, the watermeal results in active mold growth and eventually, damage. Molds munch on organic surfaces, including wood, wallboard, ceiling tiles, and insulation. A few dead skin cells and soap scum on bathroom tile provide an incubator. A regular phase of any of our water damage projects is inspecting for mold growth, and our ability to remediate the fungal invasion as well is why SERVPRO’s extensive menu of disaster remediation services is so advantageous to our customers.

After you find mold and call us, we send a specially prepared and equipped remediation crew to your location. We isolate, contain, and remove the microbial overgrowth following the Environmental Protection Agency (EPA) protocols. Frequently we employ an air scrubber negative pressure system to seal the affected area off, and our crew wear personal protective equipment (PPE) to limit contamination from the debris we remove, bag, and discard. Count on us to help you pinpoint the unwanted water source and arrange for its elimination, so mold spores go hungry in the future.

Storm Damage
Severe weather can strike anywhere, and the devastation it can do to your Brooklyn residence is often significant. Roofs can fail, and trees and light poles can damage windows and even knock holes in exterior walls. When your living spaces suffer this kind of damage, you definitely need to obtain professional help immediately. Not only do you require assistance to secure the building to prevent further damage from the elements, but you also are likely to have a long list of concerns inside your house or apartment as the water spreads.

If you use lower level storage, storm-related flash flooding can cause damage to rarely used items, seasonal clothing and decor, mementos, and documents. When we arrive, we might suggest moving the endangered stored items to our production facility where specially trained technicians can evaluate their condition and use appropriate techniques to clean, dry, and restore the articles. We utilize the Contents Claim Inventory Service (CCIS) to document the location and condition of the items, another example of why SERVPRO considers every aspect of the damage done to our customers.

Many of your neighbors might also have storm damage, but with our team on your side, you do not wait for help. Our affiliation with a nationwide fellowship of disaster providers means we can scale our response to the level of need in the community. We also can arrange for repair and rebuilding services to ensure this tough situation does not get even more disheartening as remediation completes. Once again through rigorous training and testing, we can offer these two licenses to our customers: Residential Contractor License #: 2015353DCA and
Mold Remediation Contractor License #: 00055 thereby assuring them of a full-service recovery.

SERVPRO of Northwest Brooklyn is by your side every step of the way after a crisis damages your home. Call (718) 522-4400 24/7 for help with any household emergency and see how We’re Faster To Any Size Disaster.

A Walk Across The Brooklyn Bridge

3 Reasons To Rely On SERVPRO For Large Loss Response

3/19/2019 (Permalink)

For any catastrophic loss call SERVPRO of Northwest Brooklyn

Relying On SERVPRO 

In the event of a major storm, fire or flood in Park Slope, NY, commercial property owners may obtain a faster and more professional response from a local franchise location of a national restoration company. Here are three reasons to choose SERVPRO to handle catastrophic loss.

1. Many Franchise Locations

SERVPRO has more than 1,700 franchise locations. This means that the closest professionals can arrive on site in four hours or less, which may be faster than other regional mitigation and restoration services. In the event of widespread damage such as flooding or storm damage, additional experts and equipment may report from nearby locations.

2. National Corporate Support

The backing of one of the nation's leading mitigation and restoration companies enables local franchises to be better trained and equipped than most independent companies. Insurance jobs are only offered to locations that satisfy all of the requirements of a 21-point Participation Agreement. This oversight and company-wide services such as the Claims Information Center elevate the standard of service and make SERVPRO the right choice in the event of catastrophic loss.

3. Industry-Leading Standards

This national corporation is also a certified training school for the Institute of Inspection Cleaning and Restoration. Each franchise must employ at least one technician who specializes in a particular area such as storm damage to maintain certification. The IICRC requires technicians to obtain continuing education credits to ensure that professionals keep up with current best practices in the mitigation and restoration field. This means that the work performed by these employees should be up to the highest standards in the industry.

All of these factors enable SERVPRO to respond to catastrophic loss caused by fires, flooding or storms faster and more effectively than independent mitigation or restoration companies. Within one hour of contacting the national corporation, property owners can expect a response from a franchise in Park Slope, NY.

Why Mold Grows in Homes

3/4/2019 (Permalink)

Mold growth can occur in 24-72 hours

The air in your home in Brooklyn, NY, is full of mold spores. They travel inside on pets, clothing, shoes, and bags. The spores are invisible to the naked eye, so you may not even realize they are present unless you see black mold growing on a wall or smell an odor that gives it away. There are several elements that contribute to mold growth as well as preventative measures you can take to protect your home.

Causes of Mold Growth

The main culprit in fungus growth is moisture. There are several reasons excess moisture may be present in your house:

  • Water damage from leaks
  • Humidity level higher than 50%
  • Condensation from windows or HVAC system
  • Spoiled food

The mold cleanup process should not only include mitigating the problem itself but also addressing the circumstances that made it possible, to begin with. Mold remediation specialists are trained to handle both mold growth and water damage so that the problem does not return.

Prevention of Mold Growth

Once you pinpoint the issues in your home that are most likely to cause black mold growth, it becomes easier to prevent it. Monitor humidity levels regularly. Inspect your home frequently for leaks, and have any problem that could result in water damage fixed as soon as possible. Make sure your windows, roof, basement and other areas vulnerable to leaks or flooding are in good condition. Store food properly and throw out food that has expired. These tasks may seem time-consuming, but they're a small commitment compared to having to deal with a mold problem.

The best way to prevent the mold spores in the air of your home from becoming the black mold growth on your wall is to control moisture. Adopting the proper vigilance needed to protect your home can save you a lot of time and effort in the long run.

Pretesting and Water Classification: Making the Claims Process More Accurate

2/18/2019 (Permalink)

Black water is contaminated and dangerous.

Pretesting And Water Classification

As an insurance agent in the Brooklyn, NY area, it is your job to move the claims process forward. However, it is also necessary that claims are accurate assessments of the damage sustained to a property. Pretesting water damage can help you deliver an accurate insurance claim.

1. Water Categorization

Water categorization refers to the type of water and its level of contamination. There are three categories.

  • Category 1 – White Water

White water is considered clean water. It comes from a sanitary source, but prolonged standing could lead to contamination from other sources.

  • Category 2 – Gray Water

Gray water is contaminated water. This water presents as a darker color and likely has unsafe levels of chemical and biological matter. Avoid contact with the skin and do not consume as it may make you ill.

  • Category 3 – Black Water

Black water is contaminated and dangerous. This water is likely contaminated with sewage and other toxic chemicals. Contact or consumption could cause serious illness or disease.

2. Category Classification

Pretesting will also provide a classification to the damage. Each category and level require different restoration and mitigation practices which effects price. There are four classifications.

  • Class 1

Class 1 water damage means minimal exposure. This means that water is affecting a small area of a room and that there is minimal absorption into the surrounding materials.

  • Class 2

Class 2 water damage involves an entire room and a lot of water absorption into surrounding materials. This level also involves affected structural materials.

  • Class 3

Class 3 water damage involves the highest level of water absorption. This level of damage typically requires significant repair or replacement of all materials in the space.

  • Class 4

Class 4 is more related to drying times than water damage. This level involves specialty drying equipment and times due to deep pockets of saturation.

Pretesting provides an overview of the damage inflicted on a property. The higher the category and classification level the more extensive the repair. Therefore, testing the water before a restoration provides an accurate picture and price point for the claim being made.

Mold Mitigation: Protecting Your Income Property From Water Damage

11/30/2018 (Permalink)

Water and mold damage in Greenpoint,NY

Mold Mitigation

One of the scariest things for any property owner is water showing up where it doesn’t belong because it typically signifies greater issues or concerns. For income property owners that concern is twofold because they are worried about the health of the property and the welfare of their tenants, especially as water damage can lead to mold growth. Mold prevention, however, is a simple process that can be implemented in any property.

1. Air Flow and Ventilation

Mold growth requires moisture, and moisture thrives in closed off humid locations. Therefore, to mitigate the potential threat of mold, you should ensure that there is sufficient airflow and ventilation throughout your property by installing vented appliances, air conditioning and dehumidifiers.

2. Waterproofing and Roof Repair

Two of the main culprits for water damage are roof damage and poor seals around plumbing, windows and foundations. Performing annual roof inspections can pinpoint many problems, like missing shingles, damaged flashing and gutter issues, before they lead to leaks in the home. Additionally, checking the interior of basements and windows after storms for water can help you pinpoint any sealant issues.

3. Landscape Grading

Improper grading of landscaping can lead to water buildup in your property’s basement, which can lead to the development of mold, especially if the basement isn’t sealed correctly. Try to ensure that all landscaping is graded away from the house and toward external sewers.

4. Mold Resistant Products

Beyond preventing moisture damage, you can install mold resistant products, like mold-resistant Sheetrock and drywall or paint with mold inhibitors. These products offer hard exterior coatings or chemical composition that make water absorption impossible and therefore mold growth impossible as well. For more information on mold-resistant products and possible installation, you can contact a local mold remediation specialist in the Greenpoint, NY, area.

Water damage can lead to the development of mold, but for vigilant property managers and owners, who take mold prevention seriously, it doesn’t have to be too concerning. By ensuring proper ventilation, structural integrity and adequate landscape grading of your property, you can alleviate both your tenants and your own concerns.

Is a Rental Property Owner Responsible for Fire Damage?

11/21/2018 (Permalink)

Fire damage in Park Slope,NY

Owners and tenants may be uncertain about who bears responsibility for damage mitigation and restoration after an apartment fire or a fire at another rental property. Property owners are usually responsible for damage to the property itself, and tenants are responsible for cleaning or replacing their own contents. Find out more about liability for fire damage to rental properties located in Park Slope, NY.

Structural Damage

Landlords are responsible for damage to the property, including:

  • Building materials
  • Structural components
  • Electrical and plumbing systems
  • Interior materials such as carpet

A homeowner's insurance policy should cover the cost of cleaning, repairing, or replacing these components after an apartment fire. This coverage can offset the cost of professional mitigation and restoration.

Damaged Contents

Tenants have the responsibility to repair or replace their own property, including:

  • Belongings
  • Clothing
  • Electronics
  • Furniture

Landlords may want to recommend that tenants obtain renter's insurance. These affordable policies can help with the costs of content cleaning, restoration, or replacing losses.

Insurance Claims

As soon as a property owner finds out that a fire has occurred, there are several steps he or she should take:

  • Document the damage
  • Contact the homeowner's insurance provider
  • Schedule an appointment with a claims adjuster
  • Proceed with filing a fire damage claim

An adjuster can guide rental property owners through the process of filing a claim. If tenants have renter's insurance, they should also document damage and file a claim through their insurance provider. These claims are entirely separate.

Property owners and tenants both bear some responsibility for cleaning, repairs, and replacing items after an apartment fire or an incident in another type of rental property in Park Slope,NY. Damage mitigation experts can clean and restore damaged building materials and contents. Homeowner's and renter's policies may be able to cover some or all of the cleanup and restoration costs related to the structure or contents.

The Snow Miser is Real: Protecting Your Home This Winter Season

11/15/2018 (Permalink)

Protect your home in Greenpoint,NY from winter storm

Protecting Your Home This Winter Season

A winter storm can produce beautiful scenery in its wake, and it can be easy to overlook the level of damage that is sustained when overwhelmed by the snowglobe-like appeal. However, as a homeowner, it is essential to remedy any potential threats before they cause significant structural damage.

1. Avoid an Indoor Blizzard

A blizzard belongs outside of your home, but with the combination of strong winds and ice, it is possible that the storm may end up overwhelming your property inside and out. Blizzards have a reputation for blowing open doors or even sending ice chunks through windows, and when no one is around this can lead to interior water damage. Invest in durable storm doors and windows to help prevent this type of loss.

2. Prevent Potential Roof Collapse

Living in Greenpoint, NY, it is not uncommon for a winter storm to unload significant amounts of snow, and while that may not be an issue for people with a steep roofline or metal shingles, others may experience significant roof damage and possibly even collapse. Thankfully there are tools and other solutions to prevent snow buildup on your roof.

  • Roof Rakes
  • Heating cables
  • Calcium chloride tablets

3. Ensure You’re Using Snow Removal Equipment Properly

While winter can cause several problems for your home, damaging your property in the process of removing snow is not unheard of. Snow blowers are powerful machines, and when chutes are not correctly controlled that machine can send ice hurling through the air and your beautiful bay window.

4. Have Assistance on Speed Dial

While there are many ways to prevent storm damage in the winter, no method is foolproof. It can be a good idea to have the contact information of emergency restoration services in your area. Additionally, it may be worthwhile to customize an emergency response plan as a precautionary measure.

A winter storm is easy to overlook as a threat because inside you are removed from the immediate danger, but that snow and those winds can be detrimental to the structure of your home. Therefore, to avoid damage, invest in precautionary tools and solutions and always have a backup plan.